Common Admin Mistakes & Fixes

If outbound emails are not sending and you’re using a custom domain for the “From Email” address, it’s likely due to domain verification requirements.

• Check the DNS settings for the domain you’re sending from to ensure it has the correct SPF, DKIM, and DMARC records.
• Verify that your email provider (e.g., Mailgun, SendGrid) has your domain authenticated and that you’ve completed all required steps in their dashboard.

If you’re having trouble with S3 uploads (e.g., “Access Denied” errors), the issue is likely related to IAM permissions.

• Ensure that the IAM role or user has the following permissions:
• s3:PutObject (upload files)
• s3:GetObject (read files)
• s3:ListBucket (list contents of the bucket)
• Ensure the Bucket Policy and CORS configuration allow the necessary actions from your application.

When restoring a database, it’s critical to ensure the backup file is correct before proceeding. Restoring the wrong backup could result in data loss.

• Before restoring, confirm the backup date and contents by checking the file name and verifying the backup via your preferred method (e.g., viewing records in SQLite).
• Ensure that a current backup exists before restoring to prevent data loss from the most recent changes.

If you’re seeing issues with backup files (e.g., file size is zero or cannot be opened), it’s usually caused by:

• Partial Backup: The database was in use during the backup process.
• File Corruption: A system crash or failure occurred during the export process.