Terms of Service

Agreement to Our Legal Terms

We are eInsightsAI, LLC (“Company,” “we,” “us,” “our”), a company registered in Colorado, United States. We operate the website https://einsightsai.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by email at info@einsightsai.com.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and eInsightsAI, LLC, concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or by notifying you at the contact email associated with your account. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services “AS IS” for your internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a non-exclusive, non-transferable, revocable license to: (i) access the Services; and (ii) download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If we grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice is visible. We reserve all rights not expressly granted to you. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Submissions. By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and may use and disseminate it for any lawful purpose without acknowledgment or compensation to you.

Contributions. The Services may invite you to create, submit, post, display, transmit, publish, distribute, or broadcast content and materials (“Contributions”). Any publicly posted Submission shall also be treated as a Contribution. Contributions may be viewable by other users of the Services.

License you grant to us. By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt, and exploit your Contributions (including your image, name, and voice) for any purpose and to prepare derivative works thereof and sublicense the foregoing. Our use and distribution may occur in any media formats and through any media channels.

You warrant that you have the necessary rights to grant the above license; that your Contributions are lawful and non-infringing; and you waive any moral rights therein. We may remove or edit Contributions at any time and may suspend or disable accounts in our discretion.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update it as necessary; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in your jurisdiction; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation. If any information you provide is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account.

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username if we determine it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We may accept common card brands (e.g., Visa, Mastercard, American Express, Discover) and other forms of payment as indicated at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services, and to promptly update payment information as needed. Sales tax may be added as required. We may change prices at any time. All payments are in US dollars. We reserve the right to correct any errors or mistakes in pricing, even after payment has been requested or received, and to refuse or limit any order in our discretion (including limiting quantities per customer, household, or order).

6. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to recurring charges to your payment method until you cancel. The billing cycle length (e.g., monthly) will be disclosed at purchase.

Cancellation

You can cancel at any time by contacting us at info@einsightsai.com. Your cancellation takes effect at the end of the current paid term.

Fee Changes

We may change subscription fees from time to time and will communicate any changes in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. Prohibited activities include, without limitation: scraping; attempting to circumvent security features; harassing users; uploading malicious code; automated use of the system; reverse engineering; unauthorized commercial use; and any activity that violates applicable law. (See original list; it applies in full.)

8. User Generated Contributions

Contributions may be viewable by other users and through third-party websites. By submitting Contributions, you represent and warrant that they comply with these Legal Terms, do not infringe third-party rights, and do not contain unlawful, offensive, or harmful content.

9. Contribution License

By posting Contributions, you grant us the license described in Section 2 above. We do not assert ownership over your Contributions, but you grant us rights to use them as stated. We may edit, re-categorize, pre-screen, or delete Contributions at any time.

10. Guidelines for Reviews

Reviews must be based on firsthand experience, free of offensive or discriminatory content, and may not be misleading or part of a coordinated campaign. We may accept, reject, or remove reviews at our sole discretion.

11. Services Management

We may monitor the Services for violations, take legal action, restrict or disable content, remove files that are excessive in size or burdensome, and otherwise manage the Services to protect our rights and ensure proper functioning.

12. Privacy Policy

We care about data privacy and security. By using the Services, you agree to our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States; by using the Services from other regions, you consent to the transfer and processing of your data in the United States.

13. Term and Termination

These Legal Terms remain in effect while you use the Services. We reserve the right to deny access to the Services to any person for any reason, including for breach of these Legal Terms, and may terminate your use or delete your account without warning.

14. Modifications and Interruptions

We may change, modify, or remove contents of the Services at any time and have no obligation to update information. We cannot guarantee the Services will be available at all times and are not liable for any downtime or discontinuance.

15. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.

16. Dispute Resolution

Informal Negotiations

Before initiating arbitration, the parties agree to attempt to negotiate any dispute for at least thirty (30) days after written notice.

Binding Arbitration

If unresolved, disputes will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Consumer Rules. The arbitration will take place in Denver County, Colorado, unless otherwise required by law. YOU UNDERSTAND THAT, ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

Restrictions

Arbitration shall be limited to the parties individually; class actions and representative actions are not permitted.

Exceptions

The above provisions do not apply to disputes relating to intellectual property rights, theft, piracy, invasion of privacy, unauthorized use, or claims for injunctive relief.

17. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

18. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant the accuracy or completeness of the Services’ content or the content of any linked sites or apps and assume no liability for errors, unauthorized access, interruptions, malware transmission, or losses resulting from use of content made available via the Services.

19. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Indemnification

You agree to defend, indemnify, and hold us harmless (including our affiliates, officers, agents, partners, and employees) from any claims, losses, or demands (including attorneys’ fees) made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) your violation of any third-party rights; or (5) any harmful act toward any other user with whom you connected via the Services.

21. User Data

We will maintain certain data transmitted to the Services for purposes of managing performance, as well as data relating to your use of the Services. Although we perform routine backups, you are solely responsible for your data; we shall have no liability for any loss or corruption of such data.

22. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES AND RECORDS.

23. Colorado Users and Residents

If any complaint or issue with us is not satisfactorily resolved, you may contact the Colorado Department of Regulatory Agencies (DORA), Division of Consumer Protection:

24. Miscellaneous

These Legal Terms and any policies or operating rules posted by us constitute the entire agreement between you and us regarding the Services. Our failure to enforce any right or provision is not a waiver. These Legal Terms operate to the fullest extent permissible by law. We may assign our rights and obligations at any time. If any provision is unlawful, void, or unenforceable, that provision is severable and does not affect the validity of remaining provisions. There is no joint venture, partnership, employment, or agency relationship created by these Legal Terms. You waive any defenses based on the electronic form of these Legal Terms.

25. Contact Us